Your dedicated project manager will work with you to understand your business and existing training related operations, and recommend solutions to the challenges that motivated you to consider Administrate in the first place. In addition to being a sounding board, they’ll help you configure Administrate.
A welcome pack that provides detail on the implementation process and gathers information to help our team guide you to success through the implementation.
Assistance and training designed to answer questions and identify action items as we work together through your implementation plan.
Templates for importing existing data you may need to migrate.
Our popular whiteboard videos series which discuss industry and product concepts in an easy to digest way.
Access to Administrate University, our library of online training resources that covers the main concepts of Administrate and can be shared with your team.
A tailored implementation plan that fits your schedule and requirements designed to get you successful as quickly as possible.
Access to our online documentation portal, support desk, blog, and other educational resources.
"It’s a really hot implementation team, really, really good."
KEVIN STREATER, Forgerock
Once you’ve completed your implementation plan, we’ll transition you to our Account Management team to build a long-term relationship with you and make sure you’re squeezing every bit of value out of the platform!
Delivering better training is about more than just software – it involves transforming how you approach your operation. Over the years we’ve found that those customers who did use our implementation services were dramatically more successful than those who didn’t. We want you and your team to be set up for success. Administrate is a large system and can be initially overwhelming. Because the system touches so much of a training operation, there are usually plenty of questions that need to be answered in the consultative environment provided by the implementation services. You and your team can and will benefit from the knowledge of best practices employed across hundreds of customers.