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Unlock Customer Satisfaction in 2020

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How Will Your Employees Help You Win in 2020?

- ForgeRock innovated a digital badging program, identifying employee engagement as a key to customer satisfaction.

- They were manually distributing the badges, driving claim rates down and undermining the value of the innovation.

- Administrate’s open API was configured to integrate with ForgeRock’s badging distributor, and immediately send badges after course completion.

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